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Create a Notion profile page when a Zendesk user is added

Keep the start of a customer relationship easy to find with a profile page created as the Zendesk user appears.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Create Notion page

Creates a new empty page in a notion workspace.

Why this helps

Customer details can be scattered from the first interaction, making future context harder to recover.

  • Give internal customer context one recognizable home.
  • Make it easier to build on the relationship over time.
  • Reduce repeated searching for basic account details.

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Notion to Notis once through the portal.
  • 2In Automations, create a named workflow or ask Notis conversationally to create one.
  • 3Provide one plain-language instruction asking Notis to create a Notion profile page when Zendesk creates a user and include useful available context.
  • 4Select the New User Created Zendesk trigger and choose a run-report channel.
  • 5Test with a real user event and check the page title and content.

Questions about this workflow

Can this store private customer information?

Use the prompt to include only the business context you need, and ensure the Notion page is shared appropriately.

Will it update the profile later?

This workflow creates a page on the new user event. Updating it later would require a separate trigger and instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Notion. A trigger fires from one place; an action lands in another.

Zendesk triggers

Notion actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add multiple content blocks (bulk, user-friendly)

Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add content to Notion page

Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Append complex blocks (advanced, full control)

Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Archive Notion Page

Archives (moves to trash) or unarchives (restores from trash) a specified notion page.

ActionInstant

Create comment

Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).

ActionInstant

Create Notion Database

Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.

ActionInstant

Create Notion page

Creates a new empty page in a notion workspace.

ActionInstant

Delete a block

Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Notion, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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