Give each new Zendesk user a visible onboarding record
When a new customer appears in Zendesk, create a Notion starting point for the next onboarding steps.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Insert row database
Creates a new page (row) in a specified notion database.
Why this helps
New customer accounts can be created without a clear reminder to welcome them or help them get started.
- Make new customer onboarding easier to remember.
- Keep early customer context in a workspace you already review.
- Create a consistent starting point for a welcome or setup check.
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Notion to Notis once through the portal.
- 2Create a named automation from Automations, or tell Notis what you want in plain language.
- 3Ask Notis in one prompt to create an onboarding database row in Notion when a new Zendesk user is created.
- 4Select the Zendesk New User Created trigger and choose a channel for run reports.
- 5Test with one real user creation and confirm the onboarding record is useful.
Questions about this workflow
Does this welcome the customer?
This workflow creates an onboarding record in Notion. It does not send a customer message.
Can the record include available user details?
Ask Notis to include useful details from the new user event in the record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Notion. A trigger fires from one place; an action lands in another.
Zendesk triggers
Notion actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add multiple content blocks (bulk, user-friendly)
Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
New User Created
Triggered when a new user is created in Zendesk.
Append complex blocks (advanced, full control)
Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Archive Notion Page
Archives (moves to trash) or unarchives (restores from trash) a specified notion page.
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
Create Notion page
Creates a new empty page in a notion workspace.
Delete a block
Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.
Connect any two apps with Notis in the middle.
Zendesk and Notion, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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