Give bug reports a Notion investigation workspace
Keep reproduction details and investigation findings together so a customer issue is easier to pick up later.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create Notion page
Creates a new empty page in a notion workspace.
Why this helps
Bug details are difficult to investigate when reproduction notes live only inside a long support thread.
- Start an investigation without copying ticket context by hand.
- Keep reproduction attempts and findings in one place.
- Make it easier to resume debugging after a break.
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Notion to Notis once through the portal.
- 2Create an automation in the portal or ask Notis in plain language.
- 3In one prompt, ask Notis to create a Notion investigation page when a new Zendesk ticket appears to describe a bug, including the available report context.
- 4Select the New Zendesk Ticket trigger and pick a run-report channel.
- 5Test with a real bug report and verify that the page supports your investigation.
Questions about this workflow
Can it add reproduction steps?
Ask Notis to capture any reproduction details present in the ticket, without assuming details that are not there.
Will this make duplicate pages for repeated reports?
The create-page action creates a new page for each matching event. The prompt can request a check for an existing issue page where practical.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Notion. A trigger fires from one place; an action lands in another.
Zendesk triggers
Notion actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add multiple content blocks (bulk, user-friendly)
Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
New User Created
Triggered when a new user is created in Zendesk.
Append complex blocks (advanced, full control)
Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Archive Notion Page
Archives (moves to trash) or unarchives (restores from trash) a specified notion page.
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
Create Notion page
Creates a new empty page in a notion workspace.
Delete a block
Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.
Connect any two apps with Notis in the middle.
Zendesk and Notion, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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