Give new user activation follow-up a visible home
Let Notis start a small activation review when a new user arrives, so early customer support does not depend on memory.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Early activation follow-up is easy to postpone when customer records arrive throughout a busy day.
- Create a reminder for an agreed early activation check.
- Keep customer follow-up visible alongside other team work.
- Reduce the number of follow-up steps held in working memory.
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Linear to Notis once through the portal.
- 2Create an automation with one plain-language instruction to create the Linear activation review your team wants for each new Zendesk user.
- 3Select New User Created as the Zendesk trigger and pick a channel for run reports.
- 4Test with one real new user event and confirm the issue is useful.
Questions about this workflow
What activation step should I ask for?
Name the concrete review or customer follow-up your team wants Linear to track.
Does this determine whether a user is activated?
No. The trigger marks a new user record; the Linear issue is a prompt for your chosen follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Linear. A trigger fires from one place; an action lands in another.
Zendesk triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
New User Created
Triggered when a new user is created in Zendesk.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Zendesk and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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