Give a new user access to the right onboarding file
When Zendesk creates a user, Notis can share an existing Drive onboarding file with the specified recipient and role.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Why this helps
Granting onboarding access by hand adds another step and can delay a new user's ability to find the material they need.
- Reduce a manual onboarding access step
- Give the intended user access to a known file
- Apply the role stated in your instruction
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Google Drive once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis which existing Drive file to share, who should receive access, and what role to grant.
- 4Choose the New User Created trigger and select where run reports should go.
- 5Test with one real user and verify the recipient, file, and permission.
Questions about this workflow
Does this create an onboarding file?
No. It changes sharing on an existing Drive file. Identify the file in your instruction.
Who receives access?
Specify the intended recipient. Only use a recipient value available from the user event or supply it in your instruction.
What roles are supported?
The action grants a specified role to a user, group, domain, or anyone. State the intended recipient and role explicitly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Google Drive. A trigger fires from one place; an action lands in another.
Zendesk triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
New User Created
Triggered when a new user is created in Zendesk.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Zendesk and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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