Add available Google Contacts context to new Zendesk users
See whether your connected Google account already has helpful contact details for a new user.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get contacts
Fetches contacts (connections) for the authenticated google account, allowing selection of specific data fields and pagination.
Why this helps
Relevant contact information can be scattered across Zendesk and Google Contacts.
- Retrieve contact records to review alongside the new Zendesk user.
- Use existing relationship information without a manual Contacts search.
- Keep enrichment grounded in available contact fields.
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Gmail once in the Notis portal.
- 2Create an automation in Automations with a name and prompt.
- 3Tell Notis to look up the new user in Google Contacts using available identifiers and report relevant fields.
- 4Pick the New User Created trigger and choose where reports should go.
- 5Test with one real user record and verify the matched contact.
Questions about this workflow
Can it update the Zendesk user with contact details?
No. The selected Gmail action retrieves contacts. It does not update Zendesk.
What fields can it retrieve?
The contacts action supports selecting data fields. State which available contact details you want returned.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Gmail. A trigger fires from one place; an action lands in another.
Zendesk triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
New User Created
Triggered when a new user is created in Zendesk.
Create label
Creates a new label with a unique name in the specified user's gmail account.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Zendesk and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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