Make absence eligibility changes easier to follow up
When Workday records an eligibility change, send a short check-in with buttons so the worker can acknowledge it or ask for help.
Trigger
Worker Eligible Absence Type Changed
Triggers when a worker becomes eligible or ineligible for an absence type. This trigger monitors the list of eligible absence types for a specific worker and detects when new absence types are added (worker becomes eligible) or when absence types are removed (worker becomes ineligible). Uses snapshot-based diffing to compare the list of absence type IDs between polls. Note: Due to Workday security permissions, this endpoint typically only allows access to the authenticated user's own data.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
A change in absence eligibility can create uncertainty, while HR may not know who needs a follow-up without chasing acknowledgements.
- Offers a quick acknowledgement path.
- Helps surface requests for follow-up.
- Keeps the prompt short and focused on next steps.
Setup
Build it in a few focused steps.
- 1Connect Workday and WhatsApp in Notis once.
- 2Create an automation in the portal or tell Notis what outcome you want.
- 3Describe a brief eligibility check-in, its response buttons, and how to identify the recipient.
- 4Pick the Workday Worker Eligible Absence Type Changed trigger and choose where run reports should go.
- 5Test with one real eligibility change and confirm the recipient has messaged first.
Questions about this workflow
Does this decide whether a worker is eligible?
No. Workday supplies the eligibility change. This workflow only sends a WhatsApp check-in.
Can it message a worker who has not texted us?
Interactive button messages are delivered only if the recipient has texted first. Use an approved template for business-initiated contact.
What should the check-in say?
Keep it brief and use instructions supplied by your organization. Do not ask Notis to infer policy from the eligibility change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Workday to Whatsapp. A trigger fires from one place; an action lands in another.
Workday triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Absence Balance Changed
Triggers when a worker's absence balance changes. This trigger monitors a specific worker's absence plan balance and detects any changes to the balance details including quantity available, effective date, position, or other related fields. Uses snapshot-based diffing to detect meaningful changes.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Balance Details Changed
Triggers when details of a specific balance change (quantity, accruals, adjustments, etc.). This trigger monitors a specific worker's absence plan balance and detects any changes to the balance details including quantity available, effective date, position, or other related fields. Uses snapshot-based diffing to detect meaningful field changes.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Interview Feedback Submitted or Updated
Triggers when interview feedback is submitted or updated for a specific interview. This trigger monitors a specific interview and fires when new feedback entries are detected or existing feedback is modified.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Job Posting Changed
Triggers when a specific job posting's details change (title, status, posting dates, location, etc.). This trigger monitors a single job posting and fires when any of its fields are modified.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Job Posting Questionnaire Changed
Triggers when a job posting's candidate questionnaire is added or changed. This trigger monitors a specific job posting's questionnaires and detects any changes including additions, removals, or modifications to questionnaires and questions. Uses snapshot-based diffing to detect meaningful changes.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
New Absence Balance
Triggers when a new absence balance record becomes available for a worker. This trigger monitors a specific worker's absence balances and detects when new balance records appear (e.g., a new plan/bucket becomes available). Uses snapshot-based diffing to compare balance record IDs between polls.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Workday and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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