Keep workers informed about absence balance changes
When a monitored absence balance changes, send a concise update in the worker's existing WhatsApp conversation with the balance detail you choose to share.
Trigger
Absence Balance Changed
Triggers when a worker's absence balance changes. This trigger monitors a specific worker's absence plan balance and detects any changes to the balance details including quantity available, effective date, position, or other related fields. Uses snapshot-based diffing to detect meaningful changes.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Workers may not notice balance changes when checking a separate HR system is the only way to stay informed.
- Brings a relevant balance change into an existing conversation.
- Avoids asking workers to repeatedly check the HR system.
- Can keep notifications focused on the change that matters.
Setup
Build it in a few focused steps.
- 1Connect Workday and WhatsApp in Notis once.
- 2Create an automation in the portal or tell Notis what outcome you want.
- 3Describe which balance change to share, how to identify the worker, and keep sensitive details out of the message unless appropriate.
- 4Pick the Workday Absence Balance Changed trigger and choose where run reports should go.
- 5Test with one real balance change and confirm the worker has messaged first.
Questions about this workflow
Will a regular message reach someone who has not messaged us?
The Send message action is delivered only if the recipient has texted first. For an eligible business-initiated notification, use an approved WhatsApp template.
What balance details can be included?
Notis can use balance details returned by Workday. Specify the exact details and avoid sharing information the worker does not need.
Does this send every time a balance record is checked?
The Workday trigger detects changes to the monitored worker's absence balance and starts the automation on a change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Workday to Whatsapp. A trigger fires from one place; an action lands in another.
Workday triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Absence Balance Changed
Triggers when a worker's absence balance changes. This trigger monitors a specific worker's absence plan balance and detects any changes to the balance details including quantity available, effective date, position, or other related fields. Uses snapshot-based diffing to detect meaningful changes.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Balance Details Changed
Triggers when details of a specific balance change (quantity, accruals, adjustments, etc.). This trigger monitors a specific worker's absence plan balance and detects any changes to the balance details including quantity available, effective date, position, or other related fields. Uses snapshot-based diffing to detect meaningful field changes.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Interview Feedback Submitted or Updated
Triggers when interview feedback is submitted or updated for a specific interview. This trigger monitors a specific interview and fires when new feedback entries are detected or existing feedback is modified.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Job Posting Changed
Triggers when a specific job posting's details change (title, status, posting dates, location, etc.). This trigger monitors a single job posting and fires when any of its fields are modified.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Job Posting Questionnaire Changed
Triggers when a job posting's candidate questionnaire is added or changed. This trigger monitors a specific job posting's questionnaires and detects any changes including additions, removals, or modifications to questionnaires and questions. Uses snapshot-based diffing to detect meaningful changes.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
New Absence Balance
Triggers when a new absence balance record becomes available for a worker. This trigger monitors a specific worker's absence balances and detects when new balance records appear (e.g., a new plan/bucket becomes available). Uses snapshot-based diffing to compare balance record IDs between polls.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Workday and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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