Skip to content
Notis

Automate Record Duplication—Webhook-Triggered Cloning

Notis watches for your webhook and clones any Salesforce record with custom field updates so you don't have to duplicate manually.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

Why this helps

Founders manually clone Salesforce records (contacts, leads, opportunities) which is repetitive and introduces copy errors.

  • Clone any record without manual clicking—data is preserved and consistent.
  • Apply custom field updates automatically (e.g., change owner, status, stage).
  • Faster duplication workflows for templated processes.
  • Reduce errors from manual copy-paste.

Setup

Build it in a few focused steps.

  • 1Connect Salesforce to Notis via the portal (one-time setup).
  • 2Tell Notis: 'When I send a webhook with a record ID, clone it in Salesforce with these field updates' or build in Automations.
  • 3Notis provides a webhook URL you'll call from your backend or external automation with a record ID and update map.
  • 4Configure which fields to reset or update on the clone.
  • 5Test by sending a sample webhook to clone a contact and verify it appears in Salesforce with updated fields.

Questions about this workflow

Can I clone records with nested child records?

Yes. For opportunities, Notis can clone line items. For accounts, you can include contacts. Configure which children to include.

What fields should I typically reset on a clone?

Usually: stage/status, owner, close date, amount, and any workflow-specific fields. Keep record name, description, and relationship fields.

Can I trigger this from Salesforce workflow instead of webhook?

Yes. Alternative is to use a Notis cron job or set up a Salesforce workflow rule to call the webhook on certain conditions.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Salesforce. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Salesforce actions

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Whatsapp and Salesforce. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7 days free trial with 20$ free usage included.
No card. Works with personal or business Salesforce.