Use WhatsApp reply choices to create Dub links
When a customer selects a WhatsApp option, Notis can create the related Dub link if the destination and link details are available.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Upsert a Link
Tool to create or update a short link in Dub. Use when you need to create a new short link or update an existing one. If the link already exists (matching domain and key), it will be updated; otherwise, a new link will be created.
Why this helps
Interactive replies can signal what a customer needs, but the follow-up link can still get delayed or forgotten.
- Use a customer's selected option to start the appropriate link task.
- Reduce manual follow-up after interactive WhatsApp messages.
- Keep link creation tied to an actual reply event.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Dub once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one from any channel.
- 3In one instruction, describe which reply choices should create or update a link and provide how Notis can identify the destination.
- 4Pick the Interactive Reply Received trigger and choose where run reports go.
- 5Test with one real interactive reply.
Questions about this workflow
Does this trigger include the destination URL automatically?
The event is a customer's interactive reply. If the destination is not available in the event or its context, provide the destination rule in your instruction.
Can this create different links for different choices?
Yes, when your instruction can identify each choice and its corresponding destination and link details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Dub. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Dub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Delete Links
Tool to delete multiple short links in bulk from Dub. Use when you need to remove multiple links at once. Maximum of 100 link IDs per request. Non-existing IDs are silently ignored.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Bulk Update Links
Tool to update multiple short links in bulk. Use when you need to apply the same updates to multiple links at once by specifying link IDs or external IDs.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Domain
Tool to add a domain to a Dub workspace. Use when you need to create a new domain for shortening links. The domain must be verified before it can be used for link shortening.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Tag
Tool to create a new tag in Dub. Use when you need to organize links by creating custom tags. Tags help categorize and filter links for better organization.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Delete Domain
Tool to delete a domain from your Dub workspace. Use when you need to permanently remove a domain. The domain must exist and be owned by your workspace.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Tag
Tool to delete a tag from Dub. Use when you need to remove a tag that is no longer needed.
Get Link Info
Tool to retrieve details of a specific short link from Dub. Use when you need to get comprehensive information about a link including its configuration, targeting settings, and performance metrics.
Get Links
Tool to retrieve a paginated list of links for the authenticated workspace. Use when you need to list links with optional filtering by domain, tags, folder, search terms, or user. Supports pagination and sorting for efficient retrieval of large link collections.
Connect any two apps with Notis in the middle.
Whatsapp and Dub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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