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Enrich new leads from WhatsApp conversations

Give every promising WhatsApp inquiry a useful next step with verified contact details and company context.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Batch Enrich Contacts

Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.

Why this helps

Prospect details arrive in chat, where they are easy to lose or leave unresearched.

  • Reduce manual research after inbound inquiries.
  • Add verified business email and company information when available.
  • Keep follow-up moving without switching between chat and enrichment tools.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Dropcontact once in the Notis portal.
  • 2Create an automation in the portal or tell Notis in plain language.
  • 3Describe that new inbound messages should be assessed for B2B prospects and eligible contacts sent to Dropcontact for enrichment.
  • 4Pick the New Message Received trigger and choose where run reports go.
  • 5Test with one real prospect message.

Questions about this workflow

Will every WhatsApp message be enriched?

Describe in your instruction which messages count as B2B prospects. Notis can assess message content, but any qualification rules or context you need should be stated in that instruction.

What does Dropcontact return?

The batch enrichment action can find and validate emails and provide company information for submitted contacts.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Dropcontact. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Dropcontact actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Batch Enrich Contacts

Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Webhook Subscriptions

Tool to list webhook subscriptions. use when you need to inspect your configured webhooks.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Retrieve Enrichment Results

Tool to retrieve enrichment results. use after submitting enrichment requests and use when you need to fetch the completed enrichment data by request id.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Dropcontact, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

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No card. Works with personal or business Dropcontact.