Enrich relevant contacts from WhatsApp status updates
Use a message status change as a timely cue to complete contact research for a relevant business conversation.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Batch Enrich Contacts
Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.
Why this helps
Contact research can fall through the cracks while you track whether important WhatsApp messages are reaching people.
- Connect a real-time message status change with contact enrichment.
- Reduce separate manual research steps for relevant business contacts.
- Keep the enrichment decision tied to the related conversation context.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Dropcontact once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3Explain which message status updates and related contacts merit B2B enrichment, and what available contact details to submit.
- 4Pick the Message Status Updated trigger and choose where run reports go.
- 5Test with one real status update.
Questions about this workflow
Can this trigger poll WhatsApp for status changes?
No. WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates arrive by webhook in real time.
Should every status change lead to enrichment?
Specify the relevant statuses and contact conditions in your instruction so only useful business contacts are submitted.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Dropcontact. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Dropcontact actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Batch Enrich Contacts
Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Webhook Subscriptions
Tool to list webhook subscriptions. use when you need to inspect your configured webhooks.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Retrieve Enrichment Results
Tool to retrieve enrichment results. use after submitting enrichment requests and use when you need to fetch the completed enrichment data by request id.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Dropcontact, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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