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Give WhatsApp template issues a clear home

Create a review space when a template needs attention, so related fixes have somewhere to go.

Trigger

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

Action

Create folder

Tool to create a new folder at a specified path in dropbox. use when you need to organize files by creating a new directory. requires the 'files.content.write' scope.

Why this helps

Rejected or flagged templates can leave follow-up scattered across notes and chats.

  • Create a dedicated place for review work
  • Make attention-worthy status changes easier to act on
  • Keep template follow-up organized

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Dropbox once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to create a Dropbox review folder only when a template status is rejected or flagged, using available template details.
  • 4Pick the WhatsApp Message Template Status Update trigger and choose where run reports go.
  • 5Test with one real rejected or flagged status update.

Questions about this workflow

Will approvals also create folders?

Your prompt can limit folder creation to rejected or flagged statuses. The trigger itself runs for template review status changes.

What if the template identifier is unavailable?

Provide a fallback folder naming rule in your prompt and rely only on details present in the event.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Dropbox. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Dropbox actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create file request

Tool to create a new file request in dropbox. use when you need to request files from others by generating a unique link for uploads to a specified dropbox folder, optionally with a deadline.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create folder

Tool to create a new folder at a specified path in dropbox. use when you need to organize files by creating a new directory. requires the 'files.content.write' scope.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create paper document

Creates a new dropbox paper document at the specified path using html or markdown content.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Delete file or folder

Permanently deletes the file or folder at the specified path in dropbox. use when you need to remove a specific file or folder. requires the `files.content.write` scope.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get about me

Tool to get information about the current user's dropbox account. use when you need to retrieve account details like email, name, or account type.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

List files in folder

Tool to list files and folders in a specified dropbox directory. use when you need to see the contents of a folder, including subfolders if recursive is true.

ActionInstant

List folder contents

Retrieves a list of folders, files, and deleted entries from a specified dropbox path.

ActionInstant

Move file or folder

Move file or folder

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Dropbox, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Dropbox.