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Check Dripcel replies when WhatsApp status changes

Use a WhatsApp status update as a prompt to look for related customer replies in Dripcel.

Trigger

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

Action

Search replies based on filters

Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.

Why this helps

Checking campaign replies across separate channels can create extra context switching and make follow-up harder to prioritize.

  • Search Dripcel replies as part of a status-driven review.
  • Bring cross-channel response checking into one automation.
  • Use Notis to summarize returned reply data for a next step.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Dripcel once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name and prompt.
  • 3Describe which Dripcel replies to search for and what Notis should do with the results.
  • 4Pick the Message Status Updated trigger and choose where run reports go.
  • 5Test with one real example.

Questions about this workflow

Can this trigger poll WhatsApp for message status?

No. WhatsApp Cloud API does not provide a native polling endpoint for message status. This trigger receives real-time webhook updates only.

Does a status update guarantee a matching Dripcel reply?

No. The automation can search Dripcel replies, but the available event descriptions do not establish a shared identifier between WhatsApp messages and Dripcel replies. Supply the search criteria in your prompt.

Can Notis summarize the search results?

Notis can analyze returned data. Describe the summary or review outcome you want in the automation prompt.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Dripcel. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Dripcel actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Contact

Tool to delete a contact by their cell number. use when you need to remove a contact from dripcel after confirming the msisdn.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Dripcel Campaigns

Tool to retrieve a list of all campaigns. use after authenticating when you need to paginate or filter campaigns.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get current credit balance

Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit-consuming operations.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Deliveries

Tool to retrieve a list of deliveries. use when you need to fetch delivered messages optionally filtered by cell or customerid.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get email templates

Tool to list all available email templates. use when you need to retrieve available templates before sending email campaigns.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Get sales

Tool to retrieve a list of all sales. use when you need comprehensive sales data for reporting or analytics.

ActionInstant

Dripcel Post Compliance Send

Tool to check a list of cell numbers against campaign targeting criteria. use when ensuring suppliers comply with your campaign rules before sending messages.

ActionInstant

Search replies based on filters

Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Dripcel, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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