Follow up on WhatsApp choices with subscriber context
A customer taps a WhatsApp option, and the next step depends on subscriber status. Notis can check DPD subscribers for the storefront you specify and report useful context.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
List Subscribers
Tool to list subscribers for a given storefront. use when you need a paginated and filtered list of subscribers after storefront setup.
Why this helps
Interactive replies can create follow-up work, especially when subscriber status must be checked separately before acting.
- Check subscriber records after a meaningful customer choice.
- Surface context for a timely human follow-up.
- Avoid reopening DPD and searching manually for each response.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and DPD once in the Notis portal.
- 2Create an automation in Automations, then enter a name and prompt.
- 3In one instruction, ask Notis to interpret the interactive reply, list relevant subscribers for the DPD storefront you identify, and summarize possible matches.
- 4Choose the Interactive Reply Received trigger and set the destination for run reports.
- 5Test with one real interactive reply and verify the storefront and subscriber context in the report.
Questions about this workflow
Does this update the customer's subscriber record?
No. The listed DPD action only retrieves subscribers. This workflow summarizes what it finds for review.
What if I have multiple DPD storefronts?
Name the storefront or provide its identifier in your instruction. The available action requires a storefront to retrieve subscribers for.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Dpd2. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Dpd2 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Storefront
Tool to retrieve details of a specific storefront by its id. use when you need storefront metadata after you have its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List DPD Customers
Tool to list customers in your dpd account. use when you need a filtered or paginated list of customers for reporting or synchronization.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List DPD Purchases
Tool to list all purchases made through your dpd account. use when you need to retrieve purchase records with optional date filters and pagination for reporting or analysis.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List Storefronts
Tool to list all storefronts in your dpd account. use after authenticating to fetch storefront details before managing products or purchases.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
List Subscribers
Tool to list subscribers for a given storefront. use when you need a paginated and filtered list of subscribers after storefront setup.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
DPD: Ping API
Tool to ping the api to check its status. use when verifying api connectivity before further operations.
Verify DPD Notification
Tool to verify a webhook notification's authenticity by posting back the original signature and payload. use after receiving a notification to confirm it originates from dpd.
Connect any two apps with Notis in the middle.
Whatsapp and Dpd2, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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