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Look up Doppler subscriber details from WhatsApp

Check a subscriber record from the email a customer shares in a WhatsApp support conversation.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Get Subscriber

Tool to retrieve details of a specific subscriber by their email. use when you need to fetch subscriber information for a given account.

Why this helps

Checking a subscription status can mean interrupting a conversation to search a separate marketing platform.

  • Uses the email given in the support message for a focused lookup.
  • Keeps the subscriber check attached to the WhatsApp request.
  • Provides retrieved details in the Notis run report.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Doppler once in the Notis portal.
  • 2Create an automation for subscriber status checks.
  • 3Tell Notis to look up a Doppler subscriber only when a message asks about subscription status and includes an email address.
  • 4Pick New Message Received as the trigger and choose where run reports go.
  • 5Test with one real support request and check the lookup result in the run report.

Questions about this workflow

Does this send a reply to the WhatsApp customer?

No. The configured Doppler action looks up subscriber details; use the Notis run report to review the result and handle the customer response.

What happens if the message has no email address?

Notis should make no lookup and report that the email address is missing.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Doppler marketing automation. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Doppler marketing automation actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Subscriber

Tool to add a new subscriber to a specific list for a specified account.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create List

Tool to create a new subscriber list for a specified account. use when you need to segment contacts into a new list.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Delete List

Tool to delete a specific subscriber list by its id. use when permanently removing a list after confirming its no longer needed.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Campaigns

Tool to retrieve all campaigns associated with the specified account. use after confirming the accountname to fetch campaigns.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get List

Tool to retrieve details of a specific subscriber list by its id. use when you need to fetch metadata of an existing list.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Get Lists

Tool to retrieve all lists associated with a specified doppler account. use when you need an overview of all mailing lists. example: "retrieve lists for account partnerships@composio.dev"

ActionInstant

Get Removed Subscribers

Tool to retrieve subscribers removed from all lists. use when you need to audit unsubscribes within a date range.

ActionInstant

Get Subscriber

Tool to retrieve details of a specific subscriber by their email. use when you need to fetch subscriber information for a given account.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Doppler marketing automation, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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