Process WhatsApp unsubscribe requests in Doppler
When someone clearly asks to stop email marketing in WhatsApp, remove their identified address from the list you specify.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Remove Subscriber
Tool to remove a specific subscriber from a list. use when you need to delete a subscriber after confirming they should no longer be subscribed.
Why this helps
Unsubscribe requests in chat can sit unnoticed while a busy team handles other follow-ups.
- Routes explicit unsubscribe requests to the specified list removal action.
- Avoids treating unrelated messages as opt-outs.
- Provides a run report when details are missing or removal cannot be completed.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Doppler once in the Notis portal.
- 2Create an automation for WhatsApp unsubscribe requests.
- 3Tell Notis to remove an address only when the message clearly requests an email marketing opt-out and identifies the email and Doppler list.
- 4Pick New Message Received as the trigger and choose where run reports go.
- 5Test with one real opt-out request and confirm the intended list membership changes.
Questions about this workflow
Does this remove the person from every Doppler list?
The action removes a subscriber from a specific list. Specify the list in your instruction and do not imply that this changes membership elsewhere.
What if the person asks to unsubscribe but gives no email?
Have Notis report that the request needs follow-up and avoid guessing which subscriber to remove.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Doppler marketing automation. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Doppler marketing automation actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Subscriber
Tool to add a new subscriber to a specific list for a specified account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Tool to create a new subscriber list for a specified account. use when you need to segment contacts into a new list.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Delete List
Tool to delete a specific subscriber list by its id. use when permanently removing a list after confirming its no longer needed.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get Campaigns
Tool to retrieve all campaigns associated with the specified account. use after confirming the accountname to fetch campaigns.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Get List
Tool to retrieve details of a specific subscriber list by its id. use when you need to fetch metadata of an existing list.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get Lists
Tool to retrieve all lists associated with a specified doppler account. use when you need an overview of all mailing lists. example: "retrieve lists for account partnerships@composio.dev"
Get Removed Subscribers
Tool to retrieve subscribers removed from all lists. use when you need to audit unsubscribes within a date range.
Get Subscriber
Tool to retrieve details of a specific subscriber by their email. use when you need to fetch subscriber information for a given account.
Connect any two apps with Notis in the middle.
Whatsapp and Doppler marketing automation, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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