Connect template approval to postcard follow-up
When a WhatsApp template reaches the status you specify, have Notis bring the related postcard mailing forward and check the address and design first.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
Why this helps
A status change can pass unnoticed while a related campaign's physical follow-up remains unfinished.
- Surface postcard follow-up when a template status changes
- Keep relevant campaign mailing tasks together
- Confirm recipient and postcard designs before sending
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Docupost once in the Notis portal.
- 2Create an automation and explain which template status should trigger postcard follow-up and how to verify recipients and design URLs.
- 3Pick the WhatsApp Message Template Status Update trigger.
- 4Choose where Notis should send run reports.
- 5Test with one real status update and confirm the recipient address and front and back image URLs.
Questions about this workflow
Which template statuses can start this workflow?
The trigger fires when a template's review status changes, including examples such as approved, rejected, or flagged. Choose the relevant status in your instruction.
Does the action provide postcard artwork?
No. The listed Docupost action requires front and back image URLs, as well as recipient and sender details.
Can Notis start the mailing while the template is rejected?
Only if you explicitly describe that outcome. For a normal campaign, specify that the workflow should proceed only for the intended status.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Docupost. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Docupost actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Docupost, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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