Review parsed document results after a WhatsApp status question
A status question can be the cue to pull the latest parsed records into the workflow for quick review.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Multiple Document Results
Tool to retrieve parsed data from multiple documents processed by a specific parser. Use when you need to fetch results for multiple documents at once. Returns up to 100 results by default, with a maximum of 10000.
Why this helps
Checking document status manually interrupts customer conversations and makes it easy to overlook the latest parsed result.
- Review recent parsed data in context of a customer request.
- Reduce app switching during inbound support.
- Keep document follow-up from slipping between conversations.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Docparser once in the Notis portal.
- 2Create a new automation and give it a clear name.
- 3Tell Notis to retrieve multiple results from the relevant parser when an inbound message asks about submitted paperwork; specify how to identify the parser or document scope.
- 4Choose the WhatsApp New Message Received trigger and where run reports should go.
- 5Test with one real status request and confirm the retrieved results are relevant.
Questions about this workflow
Will this automatically send the customer a status reply?
No. The available Docparser action retrieves parsed results; it does not send a WhatsApp reply.
How does Notis know which parser to query?
Name the relevant parser or provide a rule for identifying it in the instruction. If that context is unavailable, the workflow cannot reliably select the right parser.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Docparser. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Docparser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Multiple Document Results
Tool to retrieve parsed data from multiple documents processed by a specific parser. Use when you need to fetch results for multiple documents at once. Returns up to 100 results by default, with a maximum of 10000.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Parser Models
Tool to retrieve all model layouts for a specific parser. Use when you need to list different layout configurations within a parser that help handle document variations.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List Parsers
Tool to retrieve all Document Parsers linked to your account. Use when you need to view available parsers or obtain parser IDs for subsequent operations.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Ping API
Tool to test API authentication and connection health check for Docparser API. Use when you need to verify that API credentials are valid and the connection is working.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Docparser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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