Update a DigiCert report after a WhatsApp message status changes
When a delivery status changes, prompt Notis to update an existing DigiCert report configuration you specify.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Update Report
Tool to update an existing report’s configuration. use when you need to modify the schedule, recipients, or format of a scheduled report.
Why this helps
A delivery status may call for a reporting change, and the follow-up can slip while switching between messaging and certificate administration.
- Use a real-time message status event to start a report configuration follow-up.
- Update an existing report's schedule, recipients, or format as instructed.
- Keep the change request and run report connected.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and DigiCert once in the Notis portal.
- 2Create an automation for updating an existing DigiCert report.
- 3Tell Notis which existing report to update and specify the new schedule, recipients, or format when the status event occurs.
- 4Choose Message Status Updated as the trigger, select a run report channel, and test with one real message status update.
Questions about this workflow
Can WhatsApp message status updates be polled?
No. WhatsApp Cloud API delivers these updates by real-time webhook; this trigger cannot poll for them.
Can the workflow create a new DigiCert report?
No. The available action updates an existing report's schedule, recipients, or format.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Digicert. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Digicert actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Permission
Tool to check if a specific permission is available. use when validating that the authenticated user may perform an operation before attempting it.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create API Key
Tool to create a new api key with specified permissions. use when you have a valid digicert user id and need to generate a new key. note the api key appears only once; save it securely.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List API Access Roles
Tool to retrieve a list of available api access roles. use after confirming authentication with an api key.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List Intermediate Certificates
Tool to retrieve a list of intermediate certificates. use when you need to list all intermediate certificates for your account. no input required.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
List CertCentral Users
Tool to retrieve a list of certcentral account users. use when you need to audit or manage users with support for pagination and optional detail inclusion.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Update Report
Tool to update an existing report’s configuration. use when you need to modify the schedule, recipients, or format of a scheduled report.
Connect any two apps with Notis in the middle.
Whatsapp and Digicert, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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