Review CertCentral users from a WhatsApp request
Ask for a user review in WhatsApp and let Notis retrieve the CertCentral user list for you.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
List CertCentral Users
Tool to retrieve a list of certcentral account users. use when you need to audit or manage users with support for pagination and optional detail inclusion.
Why this helps
Access reviews get delayed when a request is buried in chat and someone has to remember to open CertCentral later.
- Turn a chat request into a concrete user list to review.
- Reduce manual follow-up between WhatsApp and CertCentral.
- Keep the run report in the channel you already check.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and DigiCert once in the Notis portal.
- 2Create an automation and name it for your CertCentral user audit.
- 3Tell Notis to retrieve CertCentral users when a teammate requests an access review, then pick New Message Received as the trigger.
- 4Choose where run reports should go, then test with one real WhatsApp request.
Questions about this workflow
Does this automation change user access?
No. It retrieves the CertCentral user list for review. The available action does not change user permissions.
Can I ask for the audit in natural language?
Yes. Describe the outcome in the automation instruction, then send a real request in WhatsApp to trigger a run.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Digicert. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Digicert actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Permission
Tool to check if a specific permission is available. use when validating that the authenticated user may perform an operation before attempting it.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create API Key
Tool to create a new api key with specified permissions. use when you have a valid digicert user id and need to generate a new key. note the api key appears only once; save it securely.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List API Access Roles
Tool to retrieve a list of available api access roles. use after confirming authentication with an api key.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List Intermediate Certificates
Tool to retrieve a list of intermediate certificates. use when you need to list all intermediate certificates for your account. no input required.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
List CertCentral Users
Tool to retrieve a list of certcentral account users. use when you need to audit or manage users with support for pagination and optional detail inclusion.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Update Report
Tool to update an existing report’s configuration. use when you need to modify the schedule, recipients, or format of a scheduled report.
Connect any two apps with Notis in the middle.
Whatsapp and Digicert, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Digicert.