Keep important WhatsApp status changes in reach
When a message status changes, Notis can capture the available recipient details in DialMyCalls for a closer look.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Why this helps
A delivery or other message status change can get lost when you have to check separate tools for updates.
- Bring selected status changes into your contact follow-up workflow.
- Capture recipient details available in the webhook event.
- Reduce the need to manually inspect every status change.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and DialMyCalls once in the Notis portal.
- 2Create a new automation from Automations in the portal or describe the outcome to Notis from any channel.
- 3In one instruction, ask Notis to add a DialMyCalls contact for message status changes that need review, using only available recipient details.
- 4Pick Message Status Updated and choose where run reports should go.
- 5Test with one real status update and review the resulting contact.
Questions about this workflow
Does this trigger poll WhatsApp for updates?
No. WhatsApp Cloud API does not provide a native polling endpoint for message status. This trigger receives real-time webhook updates only.
Can it recover status updates from before setup?
No. The trigger runs when webhook status updates arrive; it is not a history lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Dialmycalls. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Connect any two apps with Notis in the middle.
Whatsapp and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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