Know when Demio is reachable before following up
Get a clear health check when an event lookup cannot complete, so you know whether to retry or investigate.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Demio API Ping
Tool to perform a health check on the Demio API. Use to verify the API is reachable before other calls.
Why this helps
When a Demio lookup fails, it can be hard to tell whether the issue is a missing event detail or temporary API availability.
- Check whether the Demio API is reachable after a lookup problem.
- Give the team a status summary to guide follow-up.
- Avoid treating an API issue as missing event information.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Demio once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to run a Demio API ping when a WhatsApp webinar lookup cannot complete and summarize the health-check result.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports go.
- 5Test with one real webinar request and review the status report.
Questions about this workflow
Does the ping retrieve event or registration details?
No. It checks Demio API reachability. Use an event lookup action to retrieve event information.
Can it guarantee a later retry will work?
No. The ping reports the health check result at the time it runs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Demio. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Demio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Demio Create Join Link
Tool to register an attendee and obtain their unique Demio join link. Use after confirming a valid event_id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Demio: Get Event by ID
Tool to retrieve event details by ID. Use when you need the full metadata for a specific Demio event.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List Event Date Participants
Tool to list participants for a specific event date. Use after scheduling an event session to retrieve attendees.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List Event Dates
Tool to list all scheduled session dates for a given Demio event. Use when you need the session schedule by event ID.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
List Demio Events
Tool to retrieve a list of Demio events. Use when you need to fetch events optionally filtered by type or paginated.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Demio API Ping
Tool to perform a health check on the Demio API. Use to verify the API is reachable before other calls.
Connect any two apps with Notis in the middle.
Whatsapp and Demio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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