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Notis

Find topics in WhatsApp recordings from a webhook

Submit a publicly accessible audio URL to a Notis webhook and use Deepgram to transcribe the recording and identify its main topics.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Topic Detection

Tool to transcribe audio and detect topics. use when you need to identify the main topics discussed in an audio recording after confirming the file url is publicly accessible.

Why this helps

Recordings that cover multiple subjects can make it hard to spot every issue that needs a response.

  • See the central topics in an incoming recording.
  • Review complex audio more consistently.
  • Use topic results to prepare a focused manual follow-up.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Deepgram once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis to detect topics in the publicly accessible audio URL in the webhook request.
  • 4Pick a webhook trigger and choose where run reports go.
  • 5Test using one real webhook request with an accessible WhatsApp recording URL.

Questions about this workflow

What data should the webhook request include?

Include a publicly accessible URL for the audio recording. A URL that requires WhatsApp authentication may not be reachable by Deepgram.

Does topic detection also produce a transcript?

The listed Deepgram action transcribes audio and detects topics.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Deepgram. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Deepgram actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Public Models

Tool to retrieve metadata on all the latest public deepgram speech-to-text models. use when you need to list available models; set include outdated to true to include deprecated versions.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Deepgram Projects

Tool to list all deepgram projects. use after authenticating with your api key.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get Project Usage Summary

Tool to retrieve a summary of usage data for a specified deepgram project. use when you need high-level metrics (submitted, processed, billable durations, etc.) optionally filtered by time window, model, accessor, or tag.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Public TTS Models

Tool to fetch metadata about all latest public tts voice models. use when you need to list available deepgram tts voices.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

List Project Scopes

Tool to list all scopes for a specified deepgram project. use when you need to retrieve all permission scopes for a project.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Transcribe Pre-recorded Audio

Tool to transcribe pre-recorded audio files into text. use when you need to convert an audio file at a url to text after confirming the file url is publicly accessible.

ActionInstant

Summarize Audio

Tool to generate concise summaries from audio content. use when you need a quick summary of audio after confirming the file url is publicly accessible.

ActionInstant

Text-to-Speech (REST)

Tool to convert text into natural-sounding speech. use when you need tts audio from text inputs.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Deepgram, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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