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Add context after a prospect replies

A quick reply can signal interest. If the conversation includes a work email, domain, name, or LinkedIn URL, Datagma can add relevant context for your next step.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Enrich Person or Company

Enrich person or company data using LinkedIn URLs, emails, domains, or names. Returns enriched data including: contact information, LinkedIn profiles, company details, work experience, education, phone numbers (with phoneFull), and company metrics. Input types: LinkedIn profile URL (~100% success), email (~60% success), name+company (~90% success), company domain/name, or SIREN number (French companies).

Why this helps

Interactive replies are easy to miss when they require a separate manual research step before follow-up.

  • Turn an interactive response into a timely research step.
  • Enrich details available in the conversation using Datagma.
  • Give yourself more context before deciding how to follow up.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Datagma once in the Notis portal.
  • 2Create a new automation in the portal or tell Notis in plain language.
  • 3Describe that you want Datagma to enrich a prospect after an interactive reply when the conversation includes a supported identifier.
  • 4Pick the WhatsApp Interactive Reply Received trigger and choose where run reports go.
  • 5Test with one real interactive reply and a conversation containing a supported identifier.

Questions about this workflow

What counts as an interactive reply?

The trigger fires when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

What if the conversation has no usable identifier?

Datagma needs an identifier such as a LinkedIn URL, email, domain, or name. Instruct Notis to report that context is missing when the conversation does not provide one.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Datagma. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Datagma actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Detect Job Change

Tool to detect if a contact changed jobs. Use when verifying a contact’s current employment details by email.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Enrich Person or Company

Enrich person or company data using LinkedIn URLs, emails, domains, or names. Returns enriched data including: contact information, LinkedIn profiles, company details, work experience, education, phone numbers (with phoneFull), and company metrics. Input types: LinkedIn profile URL (~100% success), email (~60% success), name+company (~90% success), company domain/name, or SIREN number (French companies).

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Find Work Email

Find verified work email address for a person using their name and company. Returns a professionally verified email address with validation metadata including SMTP checks and MX records. Requires either fullName or firstName+lastName, plus company domain or LinkedIn company slug.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Credits

Get the current credit balance for the authenticated Datagma API account. Use this to check how many API credits remain before making enrichment calls.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get Twitter Profile By Email

Retrieve Twitter account information associated with an email address. This action looks up Twitter username and display name for a given email address using Datagma's enrichment database. Returns Twitter username, display name, and the queried email if a match is found, or status 'NOT_FOUND' if no Twitter account is associated with the email. Use this when you need to: - Find someone's Twitter handle from their email address - Verify if an email has an associated Twitter account - Enrich contact data with social media information

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Get Twitter Profile by Username

Enrich Twitter profile data using Datagma's database. Returns contact information (email), social media profiles (LinkedIn, Facebook, GitHub), and professional details (skills, interests, industry) associated with a Twitter username. Note: Not all usernames are in Datagma's database. A 'not found' response (code 5) indicates the username hasn't been indexed yet.

ActionInstant

Reverse Phone Lookup

Tool to reverse-lookup information associated with a phone number. Use when you have a phone number and need associated details (e.g., carrier, location).

ActionInstant

Search Phone Numbers

Find mobile phone numbers using email address and/or LinkedIn profile URL. Returns list of phone numbers with confidence scores and optional WhatsApp verification. Best results when both email and LinkedIn URL are provided.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Datagma, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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