Handle Databricks access requests from WhatsApp
Capture a data access request in WhatsApp and ask Notis to apply the specified Unity Catalog grant or revocation.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Update Catalog Grants
Tool to update permissions for Unity Catalog securables by adding or removing privileges for principals. Use when you need to grant or revoke permissions on catalogs, schemas, tables, or other Unity Catalog objects. Only metastore admins, object owners, users with MANAGE privilege, or parent catalog/schema owners can update permissions.
Why this helps
Access requests get buried in chats, then require a separate Databricks context switch and careful permission updates.
- Keep access requests tied to the conversation that started them.
- Reduce manual context switching between WhatsApp and Databricks.
- Apply only the specific grant or revocation requested, when the message contains the required details.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Databricks once in the Notis portal.
- 2Create an automation by telling Notis the intended access request outcome in plain language.
- 3Pick New Message Received as the trigger.
- 4Choose where run reports should go, then test with one real access request.
Questions about this workflow
What if the message does not name the securable or principal?
Notis should ask for the missing details or report that the request is incomplete before attempting a permission change.
Does this replace all existing permissions?
No. This uses Update Catalog Grants to add or remove specified privileges, preserving unrelated grants.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Databricks. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Databricks actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Member to Security Group
Tool to add a user or group as a member to a Databricks security group. Use when you need to grant group membership for access control.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Custom LLM Agent
Tool to delete a Custom LLM agent created through Agent Bricks. Use when you need to remove a custom LLM and all associated data. This operation is irreversible and deletes all data including temporary transformations, model checkpoints, and internal metadata.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Databricks App
Tool to create a new Databricks app with specified configuration. Use when you need to create apps hosted on Databricks serverless platform to deploy secure data and AI applications. The app name must be unique within the workspace, contain only lowercase alphanumeric characters and hyphens, and cannot be changed after creation.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Delete Databricks App
Tool to delete a Databricks app from the workspace. Use when you need to remove an app and its associated service principal. When an app is deleted, Databricks automatically deletes the provisioned service principal.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Deploy Databricks App
Tool to create a deployment for a Databricks app. Use when you need to deploy an app with source code from a workspace path. The deployment process provisions compute resources and uploads the source code. Deployments can be in states: IN_PROGRESS, SUCCEEDED, FAILED, or CANCELLED.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get Databricks App Details
Tool to retrieve details about a specific Databricks app by name. Use when you need to get comprehensive information about an app including configuration, deployment status, compute resources, and metadata.
Get Databricks App Permission Levels
Tool to retrieve available permission levels for a Databricks app. Use when you need to understand what permission levels can be assigned to users or groups for a specific app. Returns permission levels like CAN_USE and CAN_MANAGE with their descriptions.
Get Databricks App Permissions
Tool to retrieve permissions for a Databricks app. Use when you need to check who has access to an app and their permission levels. Returns the access control list including inherited permissions from parent or root objects.
Connect any two apps with Notis in the middle.
Whatsapp and Databricks, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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