Find Contact Details for Unknown WhatsApp Senders
Turn an unfamiliar sender number into a contact lookup you can review.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Append Reverse Phone Lookup
Tool to perform reverse phone lookup and retrieve name and address information. Use when you need to find the contact details associated with a phone number. Returns personal identifiers, address components, and demographic data.
Why this helps
A phone number without context makes it hard to tell who is asking for your time.
- Retrieve available name and address information for a sender number.
- Reduce manual searching when a new contact messages.
- Keep the lookup result attached to the run report.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Data247 once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis to run a reverse phone lookup on each inbound sender number and summarize available details.
- 4Pick the New Message Received trigger and choose where run reports go.
- 5Test with one real inbound message.
Questions about this workflow
What information can the lookup return?
Data247's reverse phone lookup returns associated name and address information when available.
Does this create or update a contact in WhatsApp?
No. The listed action performs a lookup and returns details; it does not create or update WhatsApp contacts.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Data247. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Data247 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Append Email by Name and Address
Tool to find email addresses associated with name and postal address. Use when you need to discover the email address for a contact given their name and residential or business address.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Append Gender by First Name
Tool to determine a person's probable gender based on their first (given) name. Use when you need to infer gender from a first name with confidence percentage.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Append Name (CNAM Lookup)
Tool to get CNAM (Caller Name Delivery) data for a phone number. Use when you need to find the registered owner name associated with a phone number from carrier-grade telco data.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Append Phone to Contact
Tool to append phone numbers to contact records using name and address. Use when you need to find phone numbers (business or residential) associated with a person's name and address. Returns primary phone with type classification and additional phone numbers if available.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Append Property Data
Tool to retrieve comprehensive property data including home stats, ownership information, financials and foreclosure data. Use when you need detailed property information for any US address.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Append Reverse Email Lookup
Tool to perform reverse email lookup and retrieve contact information. Use when you need to find the name, phone, and address associated with an email address. Returns personal identifiers, contact details, and address components.
Append Reverse Phone Lookup
Tool to perform reverse phone lookup and retrieve name and address information. Use when you need to find the contact details associated with a phone number. Returns personal identifiers, address components, and demographic data.
Append Reverse Zipcode Lookup
Tool to get formatted address components from a zipcode. Use when you need to retrieve city, state, county, congressional district, timezone, and other location data for a given 5 or 9 digit zipcode.
Connect any two apps with Notis in the middle.
Whatsapp and Data247, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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