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Check DNC Status After a WhatsApp Interactive Reply

Check a replying contact's number before you plan a phone call.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Check Phone Number Against DNC Lists

Tool to check if a phone number exists in Federal or internal Do-Not-Call list. Use when you need to verify if a phone number is safe to dial or if it's on a DNC list. Returns status indicating whether phone is OK-TO-DIAL, FEDERAL DNC, INTERNAL DNC, or UNAUTHORIZED.

Why this helps

A reply in chat does not tell you whether a phone number is cleared for a call.

  • Check Federal and internal Do-Not-Call status.
  • See whether the returned status is OK-TO-DIAL, DNC, or unauthorized.
  • Keep a manual compliance lookup off your follow-up list.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Data247 once in the Notis portal.
  • 2Create an automation and give it a clear name.
  • 3Tell Notis to check the replying contact's available phone number against Federal and internal DNC lists and report the status.
  • 4Pick the Interactive Reply Received trigger and choose where run reports go.
  • 5Test with one real interactive reply that includes a phone number.

Questions about this workflow

What starts this workflow?

It starts when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

What statuses can it return?

The action can return OK-TO-DIAL, FEDERAL DNC, INTERNAL DNC, or UNAUTHORIZED.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Data247. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Data247 actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Append Email by Name and Address

Tool to find email addresses associated with name and postal address. Use when you need to discover the email address for a contact given their name and residential or business address.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Append Gender by First Name

Tool to determine a person's probable gender based on their first (given) name. Use when you need to infer gender from a first name with confidence percentage.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Append Name (CNAM Lookup)

Tool to get CNAM (Caller Name Delivery) data for a phone number. Use when you need to find the registered owner name associated with a phone number from carrier-grade telco data.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Append Phone to Contact

Tool to append phone numbers to contact records using name and address. Use when you need to find phone numbers (business or residential) associated with a person's name and address. Returns primary phone with type classification and additional phone numbers if available.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Append Property Data

Tool to retrieve comprehensive property data including home stats, ownership information, financials and foreclosure data. Use when you need detailed property information for any US address.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Append Reverse Email Lookup

Tool to perform reverse email lookup and retrieve contact information. Use when you need to find the name, phone, and address associated with an email address. Returns personal identifiers, contact details, and address components.

ActionInstant

Append Reverse Phone Lookup

Tool to perform reverse phone lookup and retrieve name and address information. Use when you need to find the contact details associated with a phone number. Returns personal identifiers, address components, and demographic data.

ActionInstant

Append Reverse Zipcode Lookup

Tool to get formatted address components from a zipcode. Use when you need to retrieve city, state, county, congressional district, timezone, and other location data for a given 5 or 9 digit zipcode.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Data247, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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