Turn WhatsApp Requests into Dart Tasks
Keep customer requests moving. Notis can turn an inbound WhatsApp message into a Dart task with a clear title and useful context.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Create Task
Tool to create a new task in DART with title and optional metadata. Use when you need to add a task to a workspace.
Why this helps
Requests arrive in chat while work is tracked in Dart, leaving founders to copy details over and remember what needs follow-up.
- Capture actionable requests from inbound messages
- Keep the original message context with the task
- Reduce manual copying between chat and project tracking
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Dart once in the Notis portal.
- 2Create an automation by telling Notis the task outcome you want, in the portal or from any channel.
- 3Describe in one instruction which inbound requests should become Dart tasks and what context to include.
- 4Pick WhatsApp New Message Received as the trigger and choose where run reports should go.
- 5Test with one real WhatsApp request.
Questions about this workflow
Will every WhatsApp message create a task?
Describe which messages count as actionable in your instruction. Notis can use the content of the received message to decide whether to create a task.
Can the task include the message details?
Yes. Ask Notis to include the relevant request and context from the inbound message in the task it creates.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Dart. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Dart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Task Comment
Tool to create a new comment on a DART task. Use when you need to add feedback, notes, or discussion to a specific task. Supports markdown formatting and threaded replies via parentId.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Task Time Tracking
Tool to add a time tracking entry to a DART task. Use when you need to record time spent on a specific task. The finishedAt timestamp must be after startedAt.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Doc
Tool to create a new doc in Dart. Use when you need to record a new document that the user intends to write down. By default, the created doc will be in the Docs folder unless a specific folder is specified.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Task
Tool to create a new task in DART with title and optional metadata. Use when you need to add a task to a workspace.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Delete Doc
Tool to move an existing doc to the trash where it can be recovered if needed. Use when you need to delete a doc without permanently removing it.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Task
Tool to delete an existing task in Dart by moving it to trash. Use when a task needs to be removed but can be recovered later.
Get User Space Configuration
Tool to retrieve workspace configuration including dartboards, folders, types, statuses, and more. Use when you need to understand available options in the workspace.
Get Doc
Tool to retrieve an existing doc with metadata and content. Use when you need to access a specific document's details including title, folder, and text content.
Connect any two apps with Notis in the middle.
Whatsapp and Dart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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