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Standardize phone numbers from customer replies

Make a submitted phone number consistent and validated after a customer responds to an interactive message.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Clean Phone

Tool to standardize and validate phone numbers. use when you need to convert arbitrary phone inputs into a uniform, validated 11-digit format for further processing.

Why this helps

Phone numbers from intake replies often need formatting before they can be reused reliably.

  • Standardize supplied phone numbers
  • Validate phone input before further processing
  • Reduce manual formatting after intake

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Dadata ru once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis in plain language.
  • 3In one instruction, ask Notis to clean phone numbers included in the interactive reply.
  • 4Pick the WhatsApp Interactive Reply Received trigger and choose where run reports go.
  • 5Test with one real interactive reply containing a phone number.

Questions about this workflow

What does the action do with a valid number?

It standardizes the input into a uniform 11-digit format.

Will it run if a reply only contains a button selection?

Only instruct Notis to run the action when the reply details include a phone number.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Dadata ru. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Dadata ru actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Clean Address

Tool to clean and standardize russian postal addresses. use when you need structured address fields from raw strings.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Clean Birthdate

Tool to standardize and validate birthdate strings. use after capturing raw birthdate inputs to normalize them to yyyy-mm-dd.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Clean Email

Tool to standardize and validate email addresses. use when you have raw email input and need to fix typos, correct domains, and classify as personal, corporate, or disposable. use after collecting user-provided emails.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Clean Name (FIO)

Tool to standardize and parse full names (fio), detect gender, and return grammatical cases. use when you need structured name parsing and declensions from raw fio inputs.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Clean Passport

Tool to validate a russian passport number against the official registry. use after collecting passport details.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Clean Phone

Tool to standardize and validate phone numbers. use when you need to convert arbitrary phone inputs into a uniform, validated 11-digit format for further processing.

ActionInstant

Clean Vehicle

Tool to standardize and parse vehicle data fields. use after obtaining raw vehicle info to extract brand, model, year, vin, and other identifiers.

ActionInstant

Find Address

Tool to find address by identifier. use when you need full address details from a cadastral number, fias id, or kladr code.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Dadata ru, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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