Connect WhatsApp status changes to a Brightspace user lookup
When a WhatsApp message status changes, look up the related Brightspace user if your process provides a reliable user identifier.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Get Users
Retrieves data for one or more users from d2l brightspace. requires oauth2 scope: - users:userdata:read available in api versions 1.46+ (lms v20.24.3+) notes: - all search parameters (orgdefinedid, username, externalemail) are optional - returns paginated results when using bookmark parameter
Why this helps
A delivery status can signal a follow-up need, yet locating the related learner across tools takes extra effort.
- Connect a real-time status event to a user lookup
- Prepare follow-up context from Brightspace
- Reduce manual cross-system searching
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and D2lbrightspace once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one.
- 3Describe how the status event should use a supplied Brightspace user identifier to retrieve the user and prepare follow-up context.
- 4Pick the Message Status Updated trigger and choose where run reports go.
- 5Test with one real webhook-delivered status event and valid user identifier.
Questions about this workflow
Can this trigger poll WhatsApp for status changes?
No. WhatsApp Cloud API provides status updates through real-time webhooks and does not provide a native polling endpoint for this trigger.
Does a message status include a Brightspace user ID?
Do not assume it does. Your process must supply a reliable Brightspace user identifier for the lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to D2lbrightspace. A trigger fires from one place; an action lands in another.
Whatsapp triggers
D2lbrightspace actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy Role
Creates a new role copied from an existing role in d2l brightspace. notes: - the new role will not have any capabilities upon the old role from which it was created - some capabilities will be copied for the new role (e.g., if old role users could impersonate other old role users, new role users will be able to impersonate other new role users) - additional capabilities must be manually created after copying requires oauth2 scope: - role:detail:create available in api versions unstable (lms v10.4.10+)
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Course Offering
Creates a new course offering in d2l brightspace. notes: - course code limitations: max 50 chars, no special chars: \ : * ? " < > | ' # , % & - path: leave empty if path enforcement is enabled - semesterid: provide null if not using the semester element - canselfregister: required for api v1.28+, not supported before v1.28 requires oauth2 scope: - orgunits:course:create available in api versions 1.46+ (lms v20.24.3+)
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Course Template
Creates a new course template in d2l brightspace. notes: - course template code limitations: max 50 chars, no special chars: \ : * ? " < > | ' # , % & - path: leave empty if path enforcement is enabled requires oauth2 scope: - orgunits:coursetemplate:create available in api versions 1.46+ (lms v20.24.3+)
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Grade Object
Creates a new grade object for a particular org unit. the grade object can be one of four types: 1. numeric: for numeric grades with max points 2. passfail: for pass/fail assessments 3. selectbox: for predefined grade options 4. text: for text-only feedback returns a gradeobject json block containing the created grade object's data, including its assigned id. requires oauth2 scope: - grades:gradeobjects:write available in api versions 1.75+ (lms v20.24.5+)
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Quiz
Creates a new quiz in d2l brightspace. notes: - numberofattemptsallowed must be between 1 and 10 (inclusive) or null for unlimited - password must not be empty or whitespace if provided - notificationemail must be a valid email address if provided - timelimitvalue: 0 for no limit (with isenforced false), or 1-9999 for enforced limit - deductionpercentage must be between 0 and 100 if provided - as of le api v1.71: - latelimitminutes is ignored - latesubmissionoption 1 is treated as 2 (autosubmitattempt) - submissiongraceperiod is not used - pagingtypeid added in le api v1.78 - date fields should be in utc format requires oauth2 scopes: - quizzing:quizzes:read - quizzing:quizzes:create available in api versions 1.75+ (lms v20.24.5+)
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Create Quiz Category
Creates a new quiz category in d2l brightspace. returns a quizcategoryreaddata json block containing: - categoryid: the id of the created category - name: the name of the category - sortorder: the sort order value requires oauth2 scopes: - quizzing:quizzes:read - quizzing:quizzes:create available in api versions 1.75+ (lms v20.24.5+)
Create User
Creates a new user entity in d2l brightspace. requires oauth2 scope: - users:userdata:create available in api versions 1.46+ (lms v20.24.3+) notes: - firstname and lastname are used as legal names - externalemail must be null or a valid email address - orgdefinedid must be unique across the organization if provided - preferred names must be set separately after user creation
Delete Course Template
Deletes a course template from d2l brightspace. requires oauth2 scope: - orgunits:course:delete available in api versions 1.46+ (lms v20.24.3+)
Connect any two apps with Notis in the middle.
Whatsapp and D2lbrightspace, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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