Find the Cutt.ly link behind a WhatsApp question
A customer asks about a link in WhatsApp. Have Notis pull your recent Cutt.ly links into the run report so you have useful context in one place.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Why this helps
Searching between chat history and a separate link dashboard makes a quick customer reply take longer than it should.
- See recent shortened links alongside the inbound message that prompted a check.
- Reduce context switching while preparing a customer response.
- Keep the lookup result available in the automation run report.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Cutt.ly once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3In one instruction, ask Notis to retrieve recent Cutt.ly URLs when a customer asks about a short link and summarize the results with the message context.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports should go.
- 5Test with one real WhatsApp link question.
Questions about this workflow
Does this workflow identify the exact link mentioned by the customer?
The action returns a list of recent shortened URLs. Notis can compare that list with the message text, but an exact match is only possible when the message provides enough identifying detail.
Does Cutt.ly return every link in my account?
No. The action may return recently shortened URLs and may not include complete history. Use the Cutt.ly dashboard when you need a full history.
Can the automation send a reply to the customer?
No. The available Cutt.ly action retrieves recent shortened URLs; it does not send a WhatsApp response.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Cutt ly. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Cutt ly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Cutt ly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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