Review a Cursor agent conversation from a WhatsApp reply
When a customer taps a reply option, Notis can retrieve the relevant agent conversation for a focused review.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Get Agent Conversation
Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.
Why this helps
A follow-up that depends on reading an agent exchange can get lost between customer replies and code work.
- Use an interactive reply event as the signal to review agent history.
- Retrieve messages exchanged between a user and a specific cloud agent.
- Keep the follow-up tied to an explicit customer response.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Cursor once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis how to identify the relevant agent from the reply context, then retrieve its conversation history and summarize it; supply an agent identifier if the reply does not contain one.
- 4Pick the WhatsApp Interactive Reply Received trigger, choose where run reports go, and test with one real reply and agent identifier.
Questions about this workflow
Will this work if the reply does not identify an agent?
The agent identifier must be available in the reply context or supplied in your instruction. The action retrieves history for a specific agent.
What if the agent is unavailable?
Cursor returns a 404 if the agent is not found or access is denied.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Cursor. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Cursor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Agent Conversation
Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Key Info
Tool to retrieve API key information including the key name, creation date, and owner email. Use when you need to verify API key details or validate authentication.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List Agents
Tool to retrieve a paginated list of all Cursor Cloud agents. Use when you need to view existing agents, their status, or iterate through agents with pagination.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List Available Models
Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
List GitHub Repositories
Tool to list GitHub repositories accessible to the authenticated user. Use when you need to retrieve all repositories the user has access to through their Cursor account.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Cursor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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