Retrieve Crowdin project details from WhatsApp requests
Ask for project details in chat and get the Crowdin result in your run report.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Project
Tool to retrieve details of a specific crowdin project. use when you need to inspect project settings before making updates.
Why this helps
Checking project settings creates an unnecessary context switch when a question arrives in chat.
- Fetch details for the project identified in a message.
- Review project information without leaving the conversation to search manually.
- Keep the result in the selected run report channel.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Crowdin once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3In one instruction, ask Notis to retrieve details for the Crowdin project identified in the inbound WhatsApp message and summarize the result.
- 4Pick New Message Received as the trigger and choose where run reports go.
- 5Test with a message that identifies a project you can access.
Questions about this workflow
How does Notis know which project to inspect?
The project must be identified in the WhatsApp message or in context already supplied to Notis.
Does this change project settings?
No. It retrieves project details for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Crowdin. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Crowdin actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Branch
Tool to create a new branch in a crowdin project. use when you need to isolate translations for a new feature or release.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add File
Tool to add a new file to a crowdin project. use after uploading the file to storage to place it under the specified project, branch, or directory.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Add Label
Tool to create a new label in a crowdin project. use when you need to tag resources with a custom identifier, such as 'sprint-5'.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Crowdin Project
Tool to create a new project in crowdin. use before uploading source files to initialize translation workflows.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Add Webhook
Tool to create a new webhook in a crowdin project. use after confirming the project id and desired event triggers.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Assign Label to Strings
Tool to assign the specified label to provided string ids in a project. use after creating the label or verifying string ids to categorize content.
Delete Branch
Tool to delete a specific branch from a crowdin project. use when you need to remove an obsolete branch after it's fully merged.
Delete Label
Tool to delete the label identified by the specified label id in a project. use when you need to remove outdated or incorrect labels. ensure no resources reference the label before deletion.
Connect any two apps with Notis in the middle.
Whatsapp and Crowdin, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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