Create an eBay research collection from WhatsApp
Send a clear request in WhatsApp and have Notis create a Countdown API collection to organize the research work.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Create a new collection
Tool to create a new collection. Use when you need to batch and orchestrate multiple requests on a schedule.
Why this helps
Research requests can get buried in chat before anyone sets up a place to run and track them.
- Convert a chat request into a dedicated research collection.
- Keep related requests grouped for a scheduled or coordinated run.
- Reduce the gap between capturing an idea and setting up research.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Countdown API once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for the research collection task.
- 3Tell Notis to interpret eligible inbound messages as a request to create a new collection and report its returned details.
- 4Pick the New Message Received trigger and choose where run reports should go.
- 5Test with one real message that clearly asks for a collection to be created.
Questions about this workflow
Does sending a message automatically add eBay requests to the collection?
This workflow creates a collection. Adding requests requires a separate supported action and a clear request with the needed details.
What if a message is ambiguous?
Tell Notis in the instruction to report ambiguity instead of creating a collection.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Countdown api. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Countdown api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear Collection Requests
Tool to clear all requests from a specified collection. Use when you need to remove all queued requests for an idle collection.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new collection
Tool to create a new collection. Use when you need to batch and orchestrate multiple requests on a schedule.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get Collection
Tool to retrieve details for a single collection by ID. Use when you need collection metadata and counts for a given collection ID.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List Collections
Tool to list all collections for the authenticated account. Use when you need to retrieve paginated collections with filtering, sorting, and timing constraints.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Start Collection
Tool to start processing a collection's queued requests. Use after creating or pausing a collection to initiate its queued requests.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Update an existing collection
Tool to update an existing collection. Use when you need to modify collection settings before scheduling runs.
eBay Autocomplete
Tool to fetch eBay autocomplete suggestions. Use when needing search-term-based suggestions from Countdown API.
Create Destination
Tool to create a destination. Use when you need to set up a new destination for results or notifications.
Connect any two apps with Notis in the middle.
Whatsapp and Countdown api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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