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Review Countdown API collections from a WhatsApp reply

A quick reply can trigger a current collection list, so you can check what research is already organized without reopening the dashboard.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

List Collections

Tool to list all collections for the authenticated account. Use when you need to retrieve paginated collections with filtering, sorting, and timing constraints.

Why this helps

Finding the right active or scheduled collection often requires remembering where it was created and switching back to the dashboard.

  • Use an interactive reply as a clear signal to fetch collections.
  • Review the returned collection list and available metadata in a run report.
  • Cut down on manual dashboard checks.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Countdown API once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for collection review.
  • 3Tell Notis to list collections when the relevant interactive reply arrives and summarize the returned list.
  • 4Pick the Interactive Reply Received trigger and choose where run reports should go.
  • 5Test by selecting the matching reply from an interactive WhatsApp message.

Questions about this workflow

Can this workflow create the interactive WhatsApp message?

No. It starts when an interactive reply is received; the event does not create the original message.

Can I filter collections by status?

The action supports filtering, sorting, and timing constraints, but the automation should use only criteria and parameters available in your connected action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Countdown api. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Countdown api actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Clear Collection Requests

Tool to clear all requests from a specified collection. Use when you need to remove all queued requests for an idle collection.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create a new collection

Tool to create a new collection. Use when you need to batch and orchestrate multiple requests on a schedule.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get Collection

Tool to retrieve details for a single collection by ID. Use when you need collection metadata and counts for a given collection ID.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

List Collections

Tool to list all collections for the authenticated account. Use when you need to retrieve paginated collections with filtering, sorting, and timing constraints.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Start Collection

Tool to start processing a collection's queued requests. Use after creating or pausing a collection to initiate its queued requests.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Update an existing collection

Tool to update an existing collection. Use when you need to modify collection settings before scheduling runs.

ActionInstant

eBay Autocomplete

Tool to fetch eBay autocomplete suggestions. Use when needing search-term-based suggestions from Countdown API.

ActionInstant

Create Destination

Tool to create a destination. Use when you need to set up a new destination for results or notifications.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Countdown api, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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