Get Countdown API collection details from WhatsApp
When a collection question comes up in chat, send its ID and let Notis retrieve the collection details for review.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Collection
Tool to retrieve details for a single collection by ID. Use when you need collection metadata and counts for a given collection ID.
Why this helps
Collection IDs and counts can be hard to find when a decision needs to be made quickly.
- Retrieve metadata and counts for one identified collection.
- Keep the lookup close to the conversation that prompted it.
- Make collection review faster when the ID is available.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Countdown API once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for collection lookup.
- 3Tell Notis to retrieve one collection by the ID supplied in an inbound message, and report if the ID is missing.
- 4Pick the New Message Received trigger and choose where run reports should go.
- 5Test with a real WhatsApp message containing a valid collection ID.
Questions about this workflow
What information is needed?
The request needs the collection ID, because the action retrieves details for a single collection by ID.
Can the automation guess which collection I mean?
The source does not provide a grounded way to resolve an unspecified collection. Include its ID in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Countdown api. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Countdown api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear Collection Requests
Tool to clear all requests from a specified collection. Use when you need to remove all queued requests for an idle collection.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new collection
Tool to create a new collection. Use when you need to batch and orchestrate multiple requests on a schedule.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get Collection
Tool to retrieve details for a single collection by ID. Use when you need collection metadata and counts for a given collection ID.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List Collections
Tool to list all collections for the authenticated account. Use when you need to retrieve paginated collections with filtering, sorting, and timing constraints.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Start Collection
Tool to start processing a collection's queued requests. Use after creating or pausing a collection to initiate its queued requests.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Update an existing collection
Tool to update an existing collection. Use when you need to modify collection settings before scheduling runs.
eBay Autocomplete
Tool to fetch eBay autocomplete suggestions. Use when needing search-term-based suggestions from Countdown API.
Create Destination
Tool to create a destination. Use when you need to set up a new destination for results or notifications.
Connect any two apps with Notis in the middle.
Whatsapp and Countdown api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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