Check Conversion Options From a WhatsApp Reply
Use a customer's selection as the cue to look up supported output formats for an input type you specify in the automation prompt.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Get Supported Output Formats For Input
Tool to list all output formats a given input format can be converted into. use when you need to dynamically retrieve conversion options for a specific input format.
Why this helps
It is easy to lose time guessing which file formats are available before choosing a conversion path.
- Retrieve supported output formats for a specified input format.
- Use an interactive reply as a clear signal to run the lookup.
- Reduce guesswork before deciding on a conversion.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Convertapi once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis which input format to check and to report Convertapi's supported output formats when an interactive reply arrives.
- 4Choose Interactive Reply Received as the trigger and select where run reports should go.
- 5Test with one real interactive reply and review the returned formats.
Questions about this workflow
Does WhatsApp provide the input file format in this trigger?
The event description only says that a customer tapped a quick-reply button or selected an interactive list option. Specify the input format in your prompt or provide it through the surrounding process.
Does this convert a file?
No. This workflow lists supported output formats for a specified input format; it does not perform a conversion.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Convertapi. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Convertapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Async Convert
Tool to perform an asynchronous file conversion. use when converting large or long-running files to avoid client timeouts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Async Job
Tool to delete a previously created asynchronous conversion job. use when the job is no longer required to free server resources.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Delete Uploaded File
Tool to delete a previously uploaded file. use when the file is no longer needed and should be removed from temporary storage.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get Supported Input Formats For Output
Tool to list all input formats that can convert to a specified output format. use after deciding the target output format.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Convert PDF to DOCX
Tool to convert pdf files to docx format. use when you need editable word documents from pdfs. provide pdf content or url and receive docx file metadata and download links.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Convert PDF to JPG and Store
Tool to convert a pdf to jpg and store the result on the server. use when individual jpg pages are needed for further workflow steps.
Upload File From URL
Tool to upload a file directly from a remote url. use when you need to import files hosted on a remote server without downloading locally.
Upload File (Multipart)
Tool to upload a file via multipart/form-data. use when you need to store a file on convertapi's servers (up to 3 hours) and obtain a fileid for subsequent conversions.
Connect any two apps with Notis in the middle.
Whatsapp and Convertapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Convertapi.