Check Which Files Can Become Your Target Format
When a new WhatsApp request comes in, have Notis list the input formats Convertapi supports for your intended output.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Supported Input Formats For Output
Tool to list all input formats that can convert to a specified output format. use after deciding the target output format.
Why this helps
A request can arrive before you know whether the sender's file type can reach the format your process needs.
- Discover supported source formats for a specified output.
- Use WhatsApp as a real-time cue to check compatibility.
- Give your team useful format information before conversion work begins.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Convertapi once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis the desired output format and to list compatible input formats for each new WhatsApp message.
- 4Choose New Message Received as the trigger and select where run reports should go.
- 5Test with one real inbound message and review the returned format list.
Questions about this workflow
Does the incoming message need to contain a file?
The event can be triggered by text, media, location, or contact. The lookup itself uses the output format specified in your instruction.
Will this convert a file sent by the customer?
No. The action only lists supported input formats for an output format. File conversion requires a suitable conversion action and file input.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Convertapi. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Convertapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Async Convert
Tool to perform an asynchronous file conversion. use when converting large or long-running files to avoid client timeouts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Async Job
Tool to delete a previously created asynchronous conversion job. use when the job is no longer required to free server resources.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Delete Uploaded File
Tool to delete a previously uploaded file. use when the file is no longer needed and should be removed from temporary storage.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get Supported Input Formats For Output
Tool to list all input formats that can convert to a specified output format. use after deciding the target output format.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Convert PDF to DOCX
Tool to convert pdf files to docx format. use when you need editable word documents from pdfs. provide pdf content or url and receive docx file metadata and download links.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Convert PDF to JPG and Store
Tool to convert a pdf to jpg and store the result on the server. use when individual jpg pages are needed for further workflow steps.
Upload File From URL
Tool to upload a file directly from a remote url. use when you need to import files hosted on a remote server without downloading locally.
Upload File (Multipart)
Tool to upload a file via multipart/form-data. use when you need to store a file on convertapi's servers (up to 3 hours) and obtain a fileid for subsequent conversions.
Connect any two apps with Notis in the middle.
Whatsapp and Convertapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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