Run a Compatibility Check on a WhatsApp Status Update
When WhatsApp reports a message status change, have Notis check which source formats Convertapi supports for your target format.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Get Supported Input Formats For Output
Tool to list all input formats that can convert to a specified output format. use after deciding the target output format.
Why this helps
A message status change can be easy to miss, leaving a useful compatibility lookup buried behind another manual step.
- Use real-time WhatsApp status events as a workflow trigger.
- Retrieve source formats for a target you specify.
- Receive the lookup result in your selected report channel.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Convertapi once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis the output format to check and to report supported input formats after a message status update.
- 4Choose Message Status Updated as the trigger and select where run reports should go.
- 5Test with one real status update delivered to your WhatsApp webhook.
Questions about this workflow
Can this trigger poll WhatsApp for status changes?
No. WhatsApp Cloud API delivers status updates through real-time webhooks and does not provide a native polling endpoint for this trigger.
Does the status event identify the file format?
The event description only says a WhatsApp message status changes. Specify the output format in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Convertapi. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Convertapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Async Convert
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Async Job
Tool to delete a previously created asynchronous conversion job. use when the job is no longer required to free server resources.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
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New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get Supported Input Formats For Output
Tool to list all input formats that can convert to a specified output format. use after deciding the target output format.
Interactive Reply Received
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Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
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Upload File (Multipart)
Tool to upload a file via multipart/form-data. use when you need to store a file on convertapi's servers (up to 3 hours) and obtain a fileid for subsequent conversions.
Connect any two apps with Notis in the middle.
Whatsapp and Convertapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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