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Read Word attachments without the extra step

When a Word document arrives in a WhatsApp message, convert it into plain text for quicker reading and follow-up.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Convert Word to Text

Tool to convert word documents to plain text. use when you have a .doc or .docx file (binary or url) and need its plain text representation.

Why this helps

Document attachments create friction when you need their contents but do not need to edit the original file.

  • Extract plain text from .doc and .docx files.
  • Review document contents without opening the original format.
  • Reduce time spent switching between chat and document apps.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Conversion tools once in the Notis portal.
  • 2Create an automation in the portal or tell Notis in plain language.
  • 3Tell Notis to convert incoming Word documents into plain text for review.
  • 4Pick the New Message Received trigger and choose where run reports go.
  • 5Test with one real WhatsApp Word document.

Questions about this workflow

Which document formats does the action support?

The action supports .doc and .docx documents supplied as a binary file or URL.

Will the workflow summarize the text?

This action converts the document to plain text. You can include a request for Notis to analyze the returned text in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Conversion tools. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Conversion tools actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Convert JPG to JSON with AI

Tool to convert jpg to structured json using ai. use after uploading the image or specifying its url.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Convert Excel to CSV

Tool to convert excel files to csv. use when you have an excel file (local upload or url) and need a csv output. use after uploading or providing file url.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Convert Excel to HTML

Tool to convert an excel file to html. use when you need an html table representation of a .xlsx file via upload or url.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Convert Markdown to HTML

Tool to convert markdown to html. use after uploading the markdown file or specifying its url to generate html content.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Convert OXPS to PDF

Tool to convert an oxps file to pdf. use when you have an oxps file either uploaded (file id) or via url and need a pdf output. provide only one of `file id` or `url`.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Convert Website to PDF

Tool to convert a website url to pdf. use when you need a pdf snapshot of a web page; returns a task id to poll for completion.

ActionInstant

Convert Website to PNG

Tool to convert a website url to a png image. use when you need a snapshot of an entire web page or specific viewport.

ActionInstant

Convert Word to Text

Tool to convert word documents to plain text. use when you have a .doc or .docx file (binary or url) and need its plain text representation.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Conversion tools, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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