Edit Control D custom rules from WhatsApp
Use a precise WhatsApp instruction to update an existing rule on the specified profile.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Update Custom Rule by Rule ID
Tool to update an existing custom rule by its ID. Use when modifying details like name, description, severity, or enabled status for a specific rule.
Why this helps
Rule edit requests can lose the exact change details as they move from chat to the admin console.
- Keep the target profile and rule identity explicit.
- Capture the requested changes in the original message.
- Reduce repeat entry for rule maintenance.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Control D once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, require an authorized request to identify the profile, rule ID, and exact changes before updating.
- 4Select WhatsApp New Message Received and choose where run reports go.
- 5Test with one real rule edit request.
Questions about this workflow
What details identify the rule?
Include the profile ID and rule ID, along with the exact fields to change.
Can Notis choose the rule based on its hostname?
This action updates rules by their IDs. Use a clearly specified rule ID and do not guess.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Control d. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Control d actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Device by ID
Tool to delete a Control-D device. Use when you need to remove a device by its identifier after confirming the device_id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Profile by ID
Tool to delete a profile. Use when you need to remove a profile by its ID after ensuring it is not enforced by any device.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Delete Profile Rule by Hostname
Tool to delete a specific custom rule by hostname from a profile. Use after confirming profile_id and hostname.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Delete Profile Rule by Rule ID
Tool to delete a specific custom rule by its ID within a profile. Use after confirming profile_id and rule_id.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Delete Profile Rule in Folder
Tool to delete a specific custom rule within a folder. Use after confirming profile_id, rule_id, and folder_id.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Profile Schedule
Tool to delete a specific schedule within a profile. Use after confirming profile_id and schedule_id.
List Known Access IPs
Tool to list known IPs associated with the account. Use when you need to retrieve recent access IPs for device resolver queries.
Get Analytics Endpoints
Tool to list analytics storage regions and their endpoints. Use after authenticating to retrieve available analytics regions.
Connect any two apps with Notis in the middle.
Whatsapp and Control d, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Control d.