Get Contentful space details from a WhatsApp request
Look up one space's details when you have its ID, and keep the result with your automation report.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get space
Retrieves details of a specific space by its id. this action is used to get information about a single space in contentful.
Why this helps
A simple space lookup can mean leaving a conversation, opening Contentful, and finding the right space again.
- Request details without leaving WhatsApp.
- Use the space ID to make the lookup specific.
- Keep the result available in the run report.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Contentful once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Describe in one instruction how Notis should retrieve details for the space ID in your request.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports go.
- 5Test with one real WhatsApp message containing a Contentful space ID.
Questions about this workflow
What information does the lookup use?
Contentful Get space retrieves details for a specific space using its ID.
Can I ask for a space by its name?
The action requires a space ID. Include the ID in your request; a name alone may not identify the space for this action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Contentful. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Contentful actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get space
Retrieves details of a specific space by its id. this action is used to get information about a single space in contentful.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List spaces
Lists all spaces that the authenticated user has access to in contentful. this is a fundamental operation needed before performing any other content management actions since most operations require a space id.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Update space
Updates the name of a specific space. notes: - the version number is required to ensure you're updating the latest version of the space. - you can get the current version from the sys.version field when fetching space details. - only the name of the space can be updated.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Contentful, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Contentful.