Set aside a regular space to review customer inquiries
Give inquiry review a predictable place in your week. A scheduled sandbox can prepare a workspace around the batch you provide.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Sandbox
Create a sandbox to execute python code in a jupyter notebook cell. this is useful for agents to communicate, execute code, see output, read files, write files, etc. it's like you own personal computer, but in the cloud. use /home/user folder to write/read files.
Why this helps
Without a dedicated review moment, thoughtful customer questions can sit in a queue while urgent work takes over.
- Create a recurring review workspace
- Use a batch of inquiries you supply
- Make investigation easier to start
Setup
Build it in a few focused steps.
- 1Connect Codeinterpreter once in the Notis portal and make the inquiry batch available as an input.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe in one instruction what context to prepare in the sandbox for review.
- 4Pick a recurring Notis schedule and choose where run reports go.
- 5Run a test with one real inquiry batch and review the sandbox result.
Questions about this workflow
Does the schedule collect WhatsApp inquiries?
No. Provide the inquiry batch through an available input for the scheduled run.
Will this respond to customers?
No. It creates a sandbox for review and investigation, not a WhatsApp reply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Codeinterpreter. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Codeinterpreter actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Sandbox
Create a sandbox to execute python code in a jupyter notebook cell. this is useful for agents to communicate, execute code, see output, read files, write files, etc. it's like you own personal computer, but in the cloud. use /home/user folder to write/read files.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Execute Code
Execute python code in a sandbox and return any result, stdout, stderr, and error. use /home/user folder to write/read files. try to not use plt.show() as the code is executed remotely. use files for image/chart output instead.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get File
Get a file from the sandbox and returns the file. the files should be read from /home/user folder.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Run Terminal Command
Run a command in the terminal and returns the stdout, stderr, and error code. use /home/user folder to write/read files.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Upload File
Upload a file to the sandbox environment. the files should be uploaded to the /home/user folder.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Codeinterpreter, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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