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Explore a response to a new WhatsApp inquiry

Give a tricky inquiry room for a quick, focused investigation. Notis can open a Python sandbox when a new message arrives so you can work through a response idea.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Create Sandbox

Create a sandbox to execute python code in a jupyter notebook cell. this is useful for agents to communicate, execute code, see output, read files, write files, etc. it's like you own personal computer, but in the cloud. use /home/user folder to write/read files.

Why this helps

A complex customer question can interrupt focused work while you gather context and decide how to answer.

  • Start a dedicated workspace from a new inquiry
  • Explore calculations or lightweight code relevant to a response
  • Keep the customer's message nearby as working context

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Codeinterpreter once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Describe in one instruction what context to use when opening a sandbox for an inquiry.
  • 4Pick the WhatsApp New Message Received trigger and choose where run reports go.
  • 5Test with one real inbound inquiry and review the sandbox result.

Questions about this workflow

Does this send a reply to the customer?

No. The selected action creates a Python sandbox. It does not send a WhatsApp reply.

What should the instruction include?

Say what kind of inquiry merits a sandbox and what context or initial analysis would help. Keep assumptions explicit when information is missing.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Codeinterpreter. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Codeinterpreter actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Sandbox

Create a sandbox to execute python code in a jupyter notebook cell. this is useful for agents to communicate, execute code, see output, read files, write files, etc. it's like you own personal computer, but in the cloud. use /home/user folder to write/read files.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Execute Code

Execute python code in a sandbox and return any result, stdout, stderr, and error. use /home/user folder to write/read files. try to not use plt.show() as the code is executed remotely. use files for image/chart output instead.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get File

Get a file from the sandbox and returns the file. the files should be read from /home/user folder.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Run Terminal Command

Run a command in the terminal and returns the stdout, stderr, and error code. use /home/user folder to write/read files.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Upload File

Upload a file to the sandbox environment. the files should be uploaded to the /home/user folder.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Codeinterpreter, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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