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Check training progress after a WhatsApp reply

See relevant training progress data when someone selects a WhatsApp option about their learning.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Get Trackings

Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.

Why this helps

A training follow-up can be delayed while someone reconstructs what the learner selected and checks progress in another app.

  • Brings the selected reply and available tracking details into one run.
  • Helps the team spot follow-up needs sooner.
  • Calls out when the reply lacks enough detail for a useful lookup.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Coassemble once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name the progress check.
  • 3In one instruction, ask Notis to interpret the selected reply and retrieve relevant Coassemble tracking data for a concise report.
  • 4Pick the WhatsApp Interactive Reply Received trigger and choose a report destination.
  • 5Test with one real reply and review whether the tracking results are relevant.

Questions about this workflow

Can this determine progress from the reply alone?

Only if the reply and available tracking data provide enough detail. The report should call out missing identifiers or context.

Does the workflow change a tracking record?

No. The available Coassemble tracking action retrieves data. Any changes or follow-up remain with a person.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Coassemble. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Coassemble actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Clients

Tool to retrieve a paginated list of clients. use when you need to browse or process organisation records sequentially.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Courses

Tool to retrieve all courses with optional filters and pagination. use when you need to list courses after setting identifier and client identifier, and control page size and number.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get Trackings

Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Users

Tool to retrieve a paginated list of users. use when you need to browse or process user records optionally filtered by clientidentifier.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Coassemble, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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