Find Coassemble learner progress from a WhatsApp request
When someone asks about training progress, get the relevant Coassemble tracking data into the same workflow run.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Trackings
Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.
Why this helps
Progress questions arrive in chat, then someone has to switch tools, locate the learner and course, and report back.
- Cuts down tool switching for progress requests.
- Surfaces tracking information for a quick human response.
- Keeps the run report tied to the original WhatsApp message.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Coassemble once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to interpret the inbound request and retrieve relevant Coassemble tracking data for a concise report.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports go.
- 5Test with one real progress question and confirm the report contains the useful tracking details.
Questions about this workflow
Can this send a reply back to the WhatsApp customer?
No. The available Coassemble actions retrieve data, and this package does not include a WhatsApp send action. Use the run report to prepare a human response.
What should the message include?
Include enough information for Notis to identify the learner or course, such as a name, email, or course title. If it is ambiguous, the report should say what is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Coassemble. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Coassemble actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Clients
Tool to retrieve a paginated list of clients. use when you need to browse or process organisation records sequentially.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Courses
Tool to retrieve all courses with optional filters and pagination. use when you need to list courses after setting identifier and client identifier, and control page size and number.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get Trackings
Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get Users
Tool to retrieve a paginated list of users. use when you need to browse or process user records optionally filtered by clientidentifier.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Coassemble, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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