Make WhatsApp Feedback Easy to Share
Give useful feedback a format your team can scan at a glance. Notis can turn a new WhatsApp message into an image card.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
HTML to Image
Tool to convert base64-encoded html to an image. use when you need to render raw html or a url into png, jpeg, or webp after content load.
Why this helps
Valuable feedback is hard to revisit when it sits as one message among many in a chat.
- Make selected feedback easier to scan and share.
- Create a visual record from an inbound message.
- Keep the card format consistent across feedback.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Cloudlayer once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis how to format each new message as an HTML feedback card and render it as an image.
- 4Pick New Message Received as the trigger and choose where run reports go.
- 5Test with one real feedback message and inspect the image.
Questions about this workflow
Can I set a visual style?
Yes. Describe the desired text, layout, and style in the automation instruction. Cloudlayer renders the HTML Notis prepares.
Will every inbound message create an image?
The trigger fires on new inbound messages. Tell Notis which messages should become a card and how to handle messages that do not fit your criteria.
Can the image include sender details?
Only include details available in the WhatsApp event data and specify them in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Cloudlayer. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Cloudlayer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Storage
Tool to add a new user storage configuration. use when you need to attach an external bucket or container for file storage.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Asset
Tool to retrieve a specific asset by its id. use when you need to fetch metadata or download url of an existing asset after its generation.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get API Status
Tool to test api reachability. use when checking if the cloudlayer api is available.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
HTML to Image
Tool to convert base64-encoded html to an image. use when you need to render raw html or a url into png, jpeg, or webp after content load.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Convert HTML to PDF
Tool to convert html or a public url into a pdf document. use when you need programmatic pdf generation from html content.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
List Assets
Tool to list the ten most recent assets. use when you need to retrieve your latest cloudlayer assets.
List Storage Configurations
Tool to retrieve a list of all storage configurations. use after authenticating to cloudlayer to view your account's storage settings.
Convert URL to Image
Tool to convert a webpage url to an image. use when dynamic screenshot parameters are needed.
Connect any two apps with Notis in the middle.
Whatsapp and Cloudlayer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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