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Review Cloudinary asset tags after a WhatsApp selection

Bring the current tag vocabulary into the conversation when someone responds with a selection.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Get Resource Tags

Tool to list all tags used for a specified resource type. use when you need to retrieve or page through the tags assigned to your assets.

Why this helps

Tag names can be hard to recall, which makes consistent asset organization slower.

  • Retrieve tags currently used in Cloudinary.
  • Help people refer to existing labels consistently.
  • Make the available tag vocabulary easier to review.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Cloudinary once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis: When an interactive reply arrives, retrieve the Cloudinary resource tags and summarize the labels for review.
  • 4Pick the Interactive Reply Received trigger and choose where run reports should go.
  • 5Test with one real interactive reply.

Questions about this workflow

Does this add tags to assets?

No. It retrieves the tags already used in Cloudinary.

Can I limit which tags are returned?

The action retrieves resource tags. The workflow can summarize the returned list, but any requested filter must be supported by the action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Cloudinary. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Cloudinary actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Folder

Tool to create a new asset folder. use when you need to organize assets into nested directories. use after confirming the folder path does not already exist.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Metadata Field

Tool to create a new metadata field definition. use when extending your metadata schema with new fields.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create Trigger

Tool to create a new webhook trigger for a specified event type. use after configuring your webhook endpoint and choosing the event type. example: "create a trigger for uploads to https://example.com/hooks/cloudinary"

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Create Upload Mapping

Tool to create a new upload mapping folder and url template. use when you need to dynamically map external url prefixes to a cloudinary asset folder before uploading files.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Create Upload Preset

Tool to create a new upload preset. use when defining centralized upload options (tags, formats, transformations, etc.) before asset uploads.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Delete Derived Resources

Tool to delete derived assets. use when you need to remove specific derived assets by their ids. example: "delete derived assets with ids [id1, id2]".

ActionInstant

Delete Metadata Field Datasource Entries

Tool to delete datasource entries for a specified metadata field. use when you need to soft-delete (inactivate) specific entries in a field's datasource. example prompt: "delete entries ['color1','color2'] from metadata field 'color id'"

ActionInstant

Delete Folder

Tool to delete an empty asset folder. use when the folder is confirmed empty and you need to remove it.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Cloudinary, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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