Find Cloudinary assets by the details in a message
Use the context someone provides in WhatsApp to find related assets in Cloudinary.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Resources by Context
Tool to retrieve assets with a specified contextual metadata key/value. use when filtering resources by context metadata.
Why this helps
Finding the right campaign or product image can take several searches when asset context is scattered.
- Search assets using context details included in the request.
- Get a concise summary of matching assets.
- Avoid switching between a chat and manual asset searches.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Cloudinary once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis: When a new WhatsApp message requests an asset, use any stated context key and value to search Cloudinary and summarize the matches; ask for clarification if either is missing.
- 4Pick the New Message Received trigger and choose where run reports should go.
- 5Test with one real request that includes context already used on your Cloudinary assets.
Questions about this workflow
Can it search any text in an asset?
This workflow searches Cloudinary contextual metadata. The request needs to identify context that exists on the assets.
What if the message does not include a context value?
Notis can flag the missing detail rather than assume one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Cloudinary. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Cloudinary actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Folder
Tool to create a new asset folder. use when you need to organize assets into nested directories. use after confirming the folder path does not already exist.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Metadata Field
Tool to create a new metadata field definition. use when extending your metadata schema with new fields.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Trigger
Tool to create a new webhook trigger for a specified event type. use after configuring your webhook endpoint and choosing the event type. example: "create a trigger for uploads to https://example.com/hooks/cloudinary"
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Upload Mapping
Tool to create a new upload mapping folder and url template. use when you need to dynamically map external url prefixes to a cloudinary asset folder before uploading files.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Upload Preset
Tool to create a new upload preset. use when defining centralized upload options (tags, formats, transformations, etc.) before asset uploads.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Derived Resources
Tool to delete derived assets. use when you need to remove specific derived assets by their ids. example: "delete derived assets with ids [id1, id2]".
Delete Metadata Field Datasource Entries
Tool to delete datasource entries for a specified metadata field. use when you need to soft-delete (inactivate) specific entries in a field's datasource. example prompt: "delete entries ['color1','color2'] from metadata field 'color id'"
Delete Folder
Tool to delete an empty asset folder. use when the folder is confirmed empty and you need to remove it.
Connect any two apps with Notis in the middle.
Whatsapp and Cloudinary, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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